Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Parimatch, we believe that online gaming and betting should be an enjoyable form of entertainment only. Gambling should never be viewed as a way to earn money or solve financial problems. Please gamble only with money you can afford to lose, and always set limits on your time and spending.
Age Verification
Online gaming is restricted to individuals who are 18 years of age or older, or the applicable legal age in your jurisdiction in India. Parimatch is committed to preventing underage gambling. If you are under the legal age, please do not participate in any gaming activities on our platform.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may indicate a problem with gambling:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities from family, friends, or partners
- Spending more time or money on gambling than intended
- Neglecting work, education, family, or personal relationships due to gambling
- Experiencing anxiety, irritability, or mood changes when unable to gamble
- Borrowing money or going into debt to fund gambling
- Lying about the extent or frequency of gambling activities
- Failed attempts to reduce or control gambling behavior
- Using gambling to escape stress, problems, or negative emotions
- Risking important relationships, jobs, or educational opportunities because of gambling
If you experience any of these signs, please seek help immediately.
Self-Help Tools & Features
Parimatch offers several tools to help you maintain control of your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit.
- Loss Limits: Establish maximum loss thresholds to prevent excessive losses.
- Reality Checks: Receive periodic reminders during gaming sessions about how long you've been playing and how much you've wagered.
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break from gambling.
- Session Timeouts: Automatically log out after a set period of inactivity.
- Account Cooling-Off Period: Request a temporary suspension of your account.
To access these tools, log into your Parimatch account and visit the Responsible Gaming section in your account settings.
Support Organizations & Resources
If you or someone you know needs help with problem gambling, the following organizations provide confidential support and resources:
India
- All India Institute of Mental Health (AIIMH): Provides counseling and treatment for gambling addiction. Contact your nearest AIIMH center.
- National Mental Health Program (NMHP): Government-supported mental health services available across India.
International Resources
- GamCare (UK) – www.gamcare.org.uk
Confidential support, information, and resources for problem gambling in the United Kingdom. - GamStop (UK) – www.gamstop.co.uk
National self-exclusion scheme for online gambling in the UK. - Gambling Help Online (Australia) – www.gamblinghelponline.org.au
Free and confidential support for problem gambling in Australia. - Responsible Gambling Council (Canada) – www.responsiblegambling.org
Evidence-based resources and support for responsible gambling in Canada. - National Council on Problem Gambling (USA) – www.ncpgambling.org
Information, referrals, and support for problem gambling in the United States.
Need Help?
If you believe you have a gambling problem or are concerned about your gaming habits, please reach out for help immediately. There is no shame in seeking support—problem gambling is a treatable condition.
Contact one of the organizations listed above or speak with a trusted family member, friend, or healthcare professional. Your well-being is our priority, and help is available.
Remember: Gambling should be fun, never harmful.